Pay an Invoice

See also

 

1

Go to the Payments page.

Click Make a Payment:

A list of all unpaid invoices displays.

2

Check the boxes for invoices to pay. A summary of selected invoices displays to the right.

Click Next:

The invoices are selected for payment. The Adjustments page displays.

3

Click Next:

Payment methods display.

4

Select an account from which to pay and click Next:

A summary of the payment displays.

5

Click Submit and click Submit again to complete the payment. A transaction receipt displays. Click Continue:

The list of unpaid invoices displays.

 

View Pending Payment Transactions

You can check invoice payments which have been submitted to the bank but not yet processed.

  

Click Pending:

A list of pending transactions displays:

 

View Paid Transactions

You can check invoice payments which have been processing by the bank and paid.

  

Click Paid:

A list of paid transactions displays.

 

Dispute an invoice

1

Click Make a Payment:

A list of all unpaid invoices displays.

2

Check the boxes for invoice to dispute. A summary of selected invoices displays to the right.

Click Next:

The invoices are selected for dispute. The Adjustments page displays.

3

Click the down arrow to the right of the invoice and click Add Dispute:

Dispute details display.

4

Complete all required (*) information. Ensure you select the appropriate Code.

Click Add Dispute:

A dispute confirmation displays: