Dispute an Invoice

Go to the Payments page.

Check the boxes for invoice to dispute. A summary of selected invoices displays to the right.

Click Next:

The invoices are selected for dispute. The Adjustments page displays.

Click the down arrow to the right of the invoice and click Add Dispute:

Dispute details display.

Complete all required (*) information. Ensure you select the appropriate Code.

Click Next

NOTE: If you like to add a second dispute to the same invoice, click Add Dispute again.