Prepay

 

IMPORTANT: Prepay is ONLY AVAILABLE for customers who have registered to prepay.

 

See also:

• View Pending Invoice Payments (Opens a new tab)

• View Processed Payments (Opens a new tab)

 

 

To prepay:

1. Go to the "Prepayments" page (Opens a new tab)

2. Select "Customer Number"

3. Enter "Payment Amount"

4. Click "Next"

   

    

5. Select a Customer number for pre-payment (USD only)

6. Wait for the "Payment Method" page to display

7. Select a payment method

8. OR Create a new payment method (opens a new tab)

9. Click "Next"

   

    

10. Wait for the "Review" page to display

11. Verify that all information is correct

12. Click "Pay"

    

     

13. Wait for the "Confirmation" pop-up to display

14. Click "Pay"

    

     

    NOTE: Summary page is displayed and showing a transaction receipt. The email on file will also receive a payment confirmation.

     

    

     

15. Click "Print" to print the receipt

16. Click "Continue"

    

     

17. Wait for the "Customer Numbers" page to display

 

 

View Pending Payment Transactions

 

Payments that have been submitted to the bank but not yet processed can be checked.

 

To view pending payment transactions:

1. Click "Payment History"

2. Wait for a list of pending transactions to display

   

    

3. Click the details icon to view transaction details

   

    

 

View Processed Tranactions

 

Payments that have been processed by the bank and paid can be checked.

 

To view processed transactions:

1. Click "Processed"

2. Wait for a list of paid transactions to display

   

    

3. Click the Details icon to view transaction details